Manhattan Home Design, a furnishings company specializing in mid-century modern-day and contemporary pieces, placements itself as a supplier of " inexpensive high-end." The company uses a curated collection of furniture, including renowned reproductions and initial designs, aiming to bring top notch, elegant items to a broad target market.
Brand Viewpoint and Products
The brand's core philosophy, as highlighted by CEO Becca Polak, is to provide practical and fashionable furnishings that forms the means individuals live. Polak, a previous business legal representative that got Manhattan Home Design in Might 2024, brings a concentrate on customer-centric service and quality. The business's magazine consists of popular products like the Mario Bellini Couch and the Ducaroy Sofa, frequently made with high-end materials such as Italian natural leather and velour.
Manhattan Home Design Reviews and the Sitejabber Experience
A comprehensive look at Manhattan Home Design Reviews from both the company's site and independent review platforms reveals a mixed photo. The Sitejabber internet site gives a specifically telling viewpoint, with an overall ranking of 2.6 out of 5 stars, recommending a pattern of customer discontentment.
Positive Responses:
Numerous customers applaud the visual and quality of the furniture, noting that Manhattan Home Design Reviews pieces frequently surpass assumptions in terms of material and craftsmanship.
Some testimonials from the firm's website emphasize items as "statement-making" and " precisely what I needed to draw the room together."
Older evaluations from third-party websites likewise state positive experiences with product top quality and timely distribution.
Unfavorable Responses:
Much more recent evaluations on independent websites like Sitejabber and Houzz repaint a less favorable picture, with regular complaints about service, worth, and deceitful advertising.
Usual complaints highlighted on Sitejabber and other systems consist of:
Poor customer care: Customers report a absence of communication and trouble solving issues.
Misleading techniques: There are states of products being provided as "in supply" when they are not, as well as a "bait and switch" method with furniture high quality and sales.
Shipping and delivery concerns: Long hold-ups, unfinished orders, and damaged things upon arrival are often cited.
Trouble with returns and refunds: Consumers have reported considerable challenges in obtaining reimbursements or replacements for damaged or poor-quality things.
Manhattan Home Design Becca Polak
Becca Polak is the CEO and owner of Manhattan Home Design. Her background is in the business and legal globe, and she acquired the company with the goal of boosting the on-line furnishings shopping experience. She is additionally a factor to the business's blog, where she discusses interior design fads and ideas. Her management is focused on curating ageless, top notch pieces and changing the firm's online reputation through a much more customer-centric approach.